Sales Support from a Different Perspective

I recently went to a tire guy to fix a minor leak and give me an estimate. He fixed the tire, rotated all of them, balanced them and rather than charge me and going into the upsell I expected… Read More

Investing in Yourself as a Professional Salesperson and Communicator

This week we would like to make our annual appeal for donations to the Mr. Shmooze column. As you know, we produce 48 columns per year and charge neither a subscription fee nor do we advertise. We are… Read More

Break Out Of The Normal Routine

One of our favorite periodicals is “Scientific American Mind. “ It is always full of interesting articles of how people perceive things and process information . . . all good stuff for us to understand as professional communicators… Read More

The Remarkable Power of Words

Linguists have long known that language can shape drive thinking and shape entire cultures.  We might believe that a thought comes first and then the words follow, but there is a lot of evidence that words actually affect… Read More