We’d like to take the opportunity this week to say Happy Holidays to you all. We wish you the best this holiday season. We will resume our regular blog posts in the new year. Thank you for your loyalty and continued support of Mr. Shmooze. Cheers!
We all know that price objections go with the territory when we sell for a living. Some salespeople I know dread them but that should not be the case. Actually, when a prospect inquires about price, it is usually a signal that the prospect is interested enough to care, a good first step in the communications process. Still, we need to be ready when price comes up, and here is one technique I have found to be very helpful over the years. It’s called “backing up the camera.” Here is what I mean. Read more
It probably does not surprise you to know that according to psychologists we all wear masks. Our masks show the world the type of person we want people to believe we are at any given time. Generally, accountants act like accountants and lawyers act like lawyers in a business setting. But there is always a lot more going on than meets the eye. And if we can figure out what our buyers are passionate about emotionally, and relate to them in that world, we will usually be welcomed as both business colleagues and as friends. Read more
How many times have we called clients, or been called ourselves as customers, and we start out the call by saying, “I was just checking in?” Just checking in is fine for personal calls to friends or family, but when it comes to business, it is a sign to me that there is no real purpose to the call and it can actually be quite distracting as opposed to supportive of the relationship.
In this week’s video, we talk about making calls with a purpose, and preparing for client calls around four possible themes . . . power, profit, problem solving and personal passion. The idea is that if we do not have something to add to any of these categories, we are not really prepared for the call and should not call until we can touch on one of them. Read more