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27
Jul

Who Loves You Baby?

Testimonials have always been important, but even more so today thanks to the Internet.  People have become conditioned to look for reviews, Angie’s Lists and five stars every single day as they surf around, even when they are not buying. Read more »

18
Jul

How Often Do You Follow Up with Prospects?

There are any number of articles written about how many times a salesperson needs to follow up to close a deal.  The average number seems to be seven or eight.  I disagree.  Here is why. Read more »

11
Jul

A Culture of Enthusiasm and Success

It’s one thing to be individually a good manager or salesperson. You can make a good living and enjoy the individual triumphs along the way. But how about those rare companies that energize the whole organization in terms of client relations? Check this out.
 
My daughter plays tennis. She decided to take a break and did not play for a year. When she decided to re-engaged, we signed her up for lessons again at her old club. When she showed up, you would have thought she was Chrissie Evert! Read more »