And the Award for Best Picture Goes to . . . . Whoops!

For those of us who watched the Academy Awards, we were shocked to witness the biggest mistake in the show’s history when they announced and presented the best picture award to the wrong movie. And yet, like mistakes we… Read More

Quality Observations from the Road

I just returned from some business travel where I always get to observe some great Mr. Shmooze moves (and sometimes the reverse). In other words . . . “elevation.”   I was dining at a fine restaurant. I… Read More

Keep Your Customers Close

A colleague and I were signing in to see a prospect about a request for proposal when we noticed some competitors’ names, including the fellow who had been representing the client in the most recent past, and whom… Read More

Here’s What Salespeople Can Learn From Tom Brady

Well, after Sunday’s Super Bowl, Tom Brady took his place among the all-time greatest quarterbacks in NFL history . . . some say the greatest. A special talent for sure, but did you know that he is also… Read More

The Power of Giving Thanks

One of the more interesting areas of research that we conduct relates to the awesome power of linguistics, that is, the words we use not only to communicate, but to develop thoughts in our heads.   We all… Read More