Elevating Your Client Relationships Amid a Crisis

Hello everybody, We ceased our weekly blog during the month of April because, frankly, we are all receiving so many emails these days that are not really “value add” and we just did not want to be part… Read More

Taking a Passionate Interest in Our Clients

One of the fellows who inspired my book, “Mr Shmooze,” likes to tell his salespeople: “If you know a customer’s passion, and pay attention to it, you can find the key to any client’s heart.” And do you… Read More

Relationship Selling is Key, Even During a Crisis

There is a mirror image, a flipside if you will, to the challenges the current economy brings to you as salespeople. That is, it is the best time in years to take customers away from your competitors and… Read More

Energizing the Super Power of Your Rolodex

The many people who are involved in our Mr. Shmooze community are interested in dynamic customer relations. Most of you spend a lot of time trying to enhance those relationships both personally and as a smart and enjoyable… Read More