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Posts tagged ‘sales meeting’


Relationship Selling is Key, Even During a Crisis

There is a mirror image, a flipside if you will, to the challenges the current economy brings to you as salespeople.

That is, it is the best time in years to take customers away from your competitors and here is why.

businessmen sitting in front of a computer
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Open Your Next Sales Call With this Powerful Twist

We know from research that generating an interactive dialogue is a much more effective means of selling than simply presenting a “show and tell” monologue.

A great way to set the tone for an interactive meeting is to open the meeting with a provocative question.

business people meeting in a conference room
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Waste Time . . . Watch Your Hopes and Dreams Disappear!

I do a lot of individual sales coaching. Every client is different and has different goals and needs, but the number one challenge I run into almost every time is time management.

businessman sitting in front of computer writing in a notebook

A salesperson starts out the week with a plan, but it quickly deteriorates into a mish mash of new business development, old business follow ups, administration, and . . . let’s be honest . . . screwing around with all sorts of distractions that come up.

When I hold them accountable for the time they actually spend on what I like to call “Pure Production,” it is shockingly low. Then, they wonder why their performance has flat lined.

There is only one path out of this quicksand and into the clear, and that is to set up our top priorities for the week and then commit to nailing them no matter what else comes up.

I like to imagine a life and death scenario – either I fulfill this commitment or I will die.

I know that sounds dramatic but it is not that far from the truth.  As salespeople we have to sell to live, to feed our families, to send our kids through college. All the rest of the stuff we are doing with our business day is an excuse for not actually producing for ourselves and our families.

I like to take an hour or so on Sunday night and map out my week. I name:

  • My top priorities
  • The calls I am going to make
  • The people I am going to contact
  • The outcomes I am looking for

That is my gold standard for the week. I then march through those priorities like Patton’s Fifth Army through Germany. Total focus! No excuses!

When I do this, I ALWAYS have a very productive week.  When I don’t . . . when I get distracted and start to slop around . . . I inevitably wind up right where I started, and that is the definition of insanity.

There is a highly respected consultant who demands that his clients start out the week by making fifty calls to prospects and clients on Monday mornings before doing anything else. 50! Now that is a lot, but his point is, watch what happens to your business when you make fifty calls every week before you do ANYTHING else. Of course, it depends upon your business but you get the idea.

Get at those top priorities first. Trust me . . . you will find time for all that other stuff later.


My All Time Favorite Tip

People often ask me, of all the different tips and advice I have written and spoken about over the years, do I have a favorite that stands out above all the others? 

Of course, communication and selling through relationships are complex topics and a lot of things need to come together for success therein, but I do have an answer that, if we do this over and over through the course of our selling and personal lifetimes, will generate an astonishing bank account of goodwill and benefits.

smiling business professionals having a positive encounter.

Each time you encounter someone, when you finish the encounter, step back and ask yourself the following question:

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